Certificate IV in Business

Elevate your career in the business sector with the BSB40120 Certificate IV in Business, a comprehensive qualification designed to equip you with advanced skills and knowledge for a variety of business services roles. This course prepares you for supervisory positions, offering a blend of core and elective units to tailor your learning to specific interests and industry needs.

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    Course Details

    Gain expertise in a rising field as an Office Manager, Business Administrator, or Administrative Assistant

    BSB40120 – Certificate IV in Business is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

    This nationally recognised qualification is designed to build upon your foundational knowledge, enabling you to effectively manage and lead a team, improve business operations, and contribute to the strategic direction of an organisation.

    • You’ll have a 12-month window to complete the self-paced BSB40120 – Certificate IV in Business, many past students have successfully completed this course in less time. You can request an extension if you find that 12 months is not enough time.

    Enjoy Learning at Your Own Pace with Expert Support

    Your online learning platform is designed to take you through the course material so you can easily check your progress, find your place and get in contact with your course tutor.

    Ready to fast track to your new career? With this online course, you can study 24-7 if that suits you!

    Gain this qualification while you are still working or around your routine. Online study is perfect because your progress is tracked and you can pick up where you left off any time.

    Your Investment

    Course Outline



    • BSBCRT411 – Apply critical thinking to work practices
    • BSBTEC404 – Use digital technologies to collaborate in a work environment
    • BSBTWK401 – Build and maintain business relationships
    • BSBWHS411 – Implement and monitor WHS policies, procedures and programs
    • BSBXCM401 – Apply communication strategies in the workplace
    • BSBWRT411 – Write complex documents
    • BSBOPS304 (BUS) – Process customer complaints
    • BSBOPS405 – Organise business meetings
    • BSBOPS404 – Implement customer service strategies
    • BSBSUS411 – Implement and monitor environmentally sustainable work practices
    • BSBPEF402 – Develop personal work priorities
    • BSBTWK301 – Use inclusive work practices


    There are no entry requirements for studying BSB40120 – Certificate IV in Business, however basic computer skills including the use of office software would be beneficial. You may also need to complete a numeracy and literacy course.

    Course Outcomes

    Upon completing the BSB40120 Certificate IV in Business, you will acquire advanced administrative and business management skills that prepare you for a leadership role within any business setting. You will be well-equipped to pursue careers in various sectors as an Office Manager, Administrative Supervisor, or Executive Assistant, among other roles.

    • Lead and manage effective workplace relationships.
    • Implement and monitor environmentally sustainable work practices.
    • Analyse and present research information.
    • Manage business document design and development.
    • Plan and implement administrative systems.
    • Foster innovation and continuous improvement.
    • Coordinate business resources.
    • Apply critical thinking in a team environment to solve complex problems.
    • Develop and use emotional intelligence to support the team’s performance.

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      • Flexible Learning Environment
      • Real Job Skills You Can Acquire
      • Exciting & Fulfilling Career Options
      Nationally Recognised Training at The College of Health & Fitness


      If you want to show employers that you are ready to work in a business, studying courses related to business administration is a great way to do that. BSB40120 – Certificate IV in Business can help you to stand out above other job candidates. At the College of Health and Fitness, we have a great relationship with many Australian employers, who call us to let us know that they have positions available. We love being able to tell our students about job opportunities.

      BSB40120 – Certificate IV in Business enables you to work in numerous types of roles. Some options that could be available to you are administrator, legal customer service, accounts clerk, or project officer. You could also work as a customer service advisor, student services officer, or in medical customer service.

      Your College Experience

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